Welcome to this month’s adviser news.

The expertise and support you are providing to customers at the moment is incredibly valuable. As we face into the rising cost of living, we want to make sure you have the right tools and resources to improve customers' total wellbeing and help reduce financial stress and worry, which we know can lead to health issues.   

To help you help your customers, we are making LiveWell and Loving Life, more accessible to our existing Zurich and OnePath customers. You can read more about this important offering here.  

Our Adviser Guides are now digital  

I am also very pleased to announce that our Adviser Guides are now available online through The Adviser Portal. Not only are they more accessible, but they have also been redesigned to be more useable and searchable for you and your practice. You can now easily find information in just a few clicks.  

You can find the digital adviser guides through  The Adviser Portal > Tools & Resources or by clicking the following links Zurich Adviser Guide, OneCare Adviser Guide.  

We're committed to continuously improving our platforms and becoming easier to do business with. Don’t forget to visit zurich.com.au/adviserportal and onepath.com.au/adviserportal to get up to date with all of our recent enhancements.     

Target Market Determinations  

Ensuring our financial products are designed for, and distributed to, the right people remains paramount. We have recently made some updates to the Target Market Determinations (TMDs) for our retail insurance products, OneCare, Wealth Protection and Active:  

• We’ve structured the document in a clearer way making it easier to understand;  

• We’ve described when cover may and may not be suitable to help better define the target market;  

• We’ve articulated the value of the product to consumers, and provided additional information on eligibility, premium structures and key limitations of the product;  

• We’ve updated the conditions and restrictions on distribution, to provide distributors with clearer and parameters.  
   

Distributors are required to consider the TMDs for products they distribute. You can view a copy of our TMD’s by visiting zurich.com.au/tmd or onepath.com.au/tmd. If you have any questions regarding the updates to the TMDs, please reach out to your Business Development Manager.   

Thank you for your support and all the hard work you are doing for our mutual customers. Enjoy spring and the warmer weather to come.   

Cheers,  

Kieran