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28 March 2026 Pricing Updates

As Australian claims continue to rise, we’ve adjusted premium rates to ensure the sustainability of our products

Total and Permanent Disability Insurance (TPD) remains crucial in financially protecting Australians and their families in the event of a life-changing disability.

Zurich regularly reviews its products, including TPD, to ensure we can continue to cover evolving risks and associated shifts in claims trends.

Recently, the life insurance industry has seen an increase in the volume and complexity of claims, especially those related to mental health. These trends have resulted in increased costs associated with providing cover.

To ensure the long-term sustainability of our products, Zurich will be increasing premiums for TPD and legacy Income Protection (pre-Individual Disability Income Insurance) policies for existing customers. We will also be updating pricing for new Zurich customers. 
 

Pricing changes for existing customers

Zurich continually reviews its premiums to ensure they fairly reflect the claims experience and the true cost of providing that valuable protection. To ensure the sustainability of our products, we need to increase the price of our TPD policies and legacy Income Protection (IP) policies for existing customers.
 

Total and Permanent Disability (TPD)

Wealth Protection policies written prior to 5 May 2023 will have; 

  • Variable premiums* increase by 25%
  • Variable age-stepped premiums* increase by 12.5%

All FutureWise policies will have:

  • Variable premiums* increase by 25%
  • Variable age-stepped premiums* increase by 12.5% 
Income Protection (IP)

Wealth Protection policies written prior to 1 April 2020 and Active IP written from 15 May 2017 to 1 April 2020 will have; 

  • IP Indemnity - Variable premiums* increase by 20% and variable age-stepped premiums* increase by 15%
  • IP Agreed Value - Variable premiums* increase by 25% and variable age-stepped premiums* increase by 20%

Wealth Protection and Active IP policies written between 1 April 2020 and 21 September 2021 (before the launch of the new IDII products) will have; 

  • IP Indemnity - Variable and variable aged-stepped premiums* increase by 10%
  • IP Agreed Value - Variable and variable aged-stepped premiums* increase by 20%

All FutureWise policies and Active IP written prior to 15 May 2017 will have; 

  • IP Indemnity - Variable and variable aged-stepped premiums* increase by 15%
  • IP Agreed Value - Variable and variable aged-stepped premiums* increase by 25%

These changes are in addition to age and inflation- related increases. The updates will not apply for any policies within their two-year rate lock until the end of the rate lock. 

*Variable Premiums (previously Level), Variable Aged Stepped Premiums (previously Stepped)

In addition to changes for existing customers, there will also be a reshape in rates for customers quoted from 28 March 2026. 

We’re also refining the soft cap for personal TPD cover to better manage portfolio sustainability.

  • The personal TPD soft cap will reduce from $3M to $2.5M.
  • Applies where the any/own occupation TPD exceeds the amount required so that the TPD and Income Protection insurance exceeds income to age 65
  • Business‑purpose TPD is unchanged.
  • Where cover exceeds the cap, Non‑Working TPD or Continuous Care can be offered as alternatives.
     

To support the long-term sustainability of our portfolio, Zurich is introducing a new premium class. In summary, a substantially higher premium rate will apply where a policy falls under the new risk category, which is defined as one where the policy owner:

  • enters into an arrangement where someone else will have a legal or beneficial interest in the policy (such as co-ownership);
  • that arrangement involves a business that carries on a financial services business related to life insurance policies; and
  • in connection with that arrangement;
    • there is or may be an assessment of the insured person’s circumstances, such as a health assessment or statistical review; and
    • someone other than the current policy owner could receive some or all of the benefits from the policy.

If a transfer of ownership occurs, the new policy owner will be responsible for paying premiums in accordance with the policy terms. The full definition of this new class is available in the Adviser Guide from 28 March 2026.

This change does not apply to standard cancel and replace transactions, including transfers to superannuation ownership, unless the arrangement meets all conditions above.

You will be notified of the new premium rates that will apply to the policy prior to the new premiums taking effect. 
 

When will the changes happen?

Changes to premium rates will be effective from 28 March 2026.

This means that renewal notices sent from this date will include the new higher rates. Customers will need to pay the new higher premiums from their first policy anniversary occurring 30 days or more after 28 March 2026, or if an alteration is made to the policy after this date.

Preparing for these changes

New pricing applies to quotes from 28 March 2026 including any quotes that have not yet been submitted. Existing customers and new applications that have been submitted prior to 28 March 2026 will not be impacted by the pricing changes.

Any quotes generated from the Adviser Portal prior to 28 March 2026 (and saved) will be honoured for a maximum of 60 days from the date of the quote.

Key Dates

Changes to premium rates will be effective from 28 March 2026.

This means that renewal notices sent from this date will include new premiums. These premiums will need to be paid from the first policy anniversary occurring 30 days or more after 28 March 2026, or if policy alterations are made after that date.

How we’ll support you and your clients

We know these can be tough conversations. Your BDM and service teams are on hand to help, and we’re committed to support you in navigating this change. We have a range of education, tools and resources available to you through The Adviser Portal, the Zurich website and _ZONE Education that you can use to support clients. 

Manage clients more efficiently with The Adviser Portal

With leading client management capabilities and a range of self-service functionality, The Adviser Portal can help you manage your clients more efficiently.

For a complete overview of how you can:

  • Get notified of upcoming client renewal dates
  • Make alterations to inforce policies
  • Update important client information instantly
  • Delegate third party authorities
  • Access your important portfolio insights

Download The Adviser Portal Guide here.

Support for your clients 

We have developed supportive client facing educational materials that can be used during your conversations or for clients with affordability concerns.

Adviser education, tools and resources 

To help you and your clients stay informed you can access a range resources through _ZONE Education. 

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Login to _Zone Education for full access