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28 March 2026 Pricing Updates
As Australian claims continue to rise, we’ve adjusted premium rates to ensure the sustainability of our products
Total and Permanent Disability Insurance (TPD) remains crucial in financially protecting Australians and their families in the event of a life-changing disability.
Zurich regularly reviews its products, including TPD, to ensure we can continue to cover evolving risks and associated shifts in claims trends.
Recently, the life insurance industry has seen an increase in the volume and complexity of claims, especially those related to mental health. These trends have resulted in increased costs associated with providing cover.
To ensure the long-term sustainability of our products, Zurich will be increasing premiums for TPD and legacy Income Protection (pre-Individual Disability Income Insurance) policies for existing customers. We will also be updating pricing for new Zurich customers.
Pricing changes for existing customers
Zurich continually reviews its premiums to ensure they fairly reflect the claims experience and the true cost of providing that valuable protection. To ensure the sustainability of our products, we need to increase the price of our TPD policies and legacy Income Protection (IP) policies for existing customers.
When will the changes happen?
Changes to premium rates will be effective from 28 March 2026.
This means that renewal notices sent from this date will include the new higher rates. Customers will need to pay the new higher premiums from their first policy anniversary occurring 30 days or more after 28 March 2026, or if an alteration is made to the policy after this date.
Preparing for these changes
New pricing applies to quotes from 28 March 2026 including any quotes that have not yet been submitted. Existing customers and new applications that have been submitted prior to 28 March 2026 will not be impacted by the pricing changes.
Any quotes generated from the Adviser Portal prior to 28 March 2026 (and saved) will be honoured for a maximum of 60 days from the date of the quote.
Key Dates
Changes to premium rates will be effective from 28 March 2026.
This means that renewal notices sent from this date will include new premiums. These premiums will need to be paid from the first policy anniversary occurring 30 days or more after 28 March 2026, or if policy alterations are made after that date.
How we’ll support you and your clients
We know these can be tough conversations. Your BDM and service teams are on hand to help, and we’re committed to support you in navigating this change. We have a range of education, tools and resources available to you through The Adviser Portal, the Zurich website and _ZONE Education that you can use to support clients.
Manage clients more efficiently with The Adviser Portal
With leading client management capabilities and a range of self-service functionality, The Adviser Portal can help you manage your clients more efficiently.
For a complete overview of how you can:
- Get notified of upcoming client renewal dates
- Make alterations to inforce policies
- Update important client information instantly
- Delegate third party authorities
- Access your important portfolio insights
Download The Adviser Portal Guide here.
Support for your clients
We have developed supportive client facing educational materials that can be used during your conversations or for clients with affordability concerns.
Adviser education, tools and resources
To help you and your clients stay informed you can access a range resources through _ZONE Education.
Stay updated with:
- The recent Zurich and Risk Info Sustainability Round Table
- The Cost of care report
- Quick Bite Webinars designed to help you simplify and streamline your workflow.
Login to _Zone Education for full access