Welcome to the latest edition of Adviser News

Business UpdatesArticle19 June 2025

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As we approach the second half of the year, it’s encouraging to see our industry experiencing solid new business growth. Risk advisers are as busy as ever and there is no shortage of demand for your expertise and advice.  

At Zurich, we are dedicated to innovation, we aim to be Australia’s leading digital insurer and continually enhance our services to both you and your clients. I am pleased to share this dedication, and commitment has been recognised by NMG in their recently released Life Risk Top Tier Adviser Programme, where we have been ranked as the #1 performing insurer in the Australian market and #1 across several key categories. 

We are really proud that Advisers rated us No. 1 in the following key areas: 

  • Voted #1 for Ease of doing business: Reflecting our dedication to simplifying processes, minimising administrative effort, and ensuring a smooth experience for our advisers. 
  • Voted #1 in Policy Management: Providing exceptional service quality and making it easy for our advisers to view and update client details and manage renewals.
  • Voted #1 Application/Completion Management: Leading the way in efficient workflow and smooth application processes.
  • Voted #1 for Business Management, Sales and Marketing: Leading the industry with innovative and effective propositions & strategies. 
  • Voted #1 for Business Capability Index: Recognised for our comprehensive business capabilities that empower advisers to achieve superior outcomes. 

Also complimenting the above accolades is our Adviser Portal, which was voted 'Best Platform Functionality' last year in Adviser Ratings, helping us drive our commitment to giving you top-notch tools to serve your clients better. 

Whether you interact daily with our underwriting teams, case managers, claims teams, product teams or our sales teams, these accolades validate our collective efforts to achieving our mission: to be Australia's leading insurer that advisers trust, recommend, and find the easiest to do business with. We remain dedicated to bringing this mission to life. 

We are incredibly grateful for your business and support. Through our continued partnership, we look forward to building on these fantastic results and growing together. 

Cheers,  

Kieran